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Sassa Status check 2024

The South African Social Security Agency (SASSA) is responsible for administering social grants to eligible citizens in South Africa. Established in 2005, SASSA aims to ensure the provision of social grants to needy and vulnerable families and individuals with equality and justice. SASSA’s primary function is to manage and distribute social grants, which include SASSA Old Age Pension, SASSA Disability Grant, SASSA Child Support Grants, and other forms of social assistance. The beneficiaries of SASSA include elderly citizens, disabled individuals, children, and other vulnerable groups requiring financial support.

Performing SASSA status check helps applicants know if their application has been approved, declined, or is still under review. This helps them understand their next steps, whether it’s providing more information, correcting an error, or preparing for the first payment. If you’re SASSA a beneficiary of the SASSA SRD(Social Relief of Distress) grant, you need to perform SASSA SRD status check to keep yourself updated about your application status. Everything you need to know about the SASSA status in 2024 is explained below.

SASSA Payment Dates For SRD 350 June 2024

SASSA has announced the payment dates for June 2024, scheduled from the 2nd to the 6th of June for all social grant payment withdrawals. If you are an SRD R350 grant recipient, you can expect to receive your Social Relief of Distress payment in the last week of June, as SASSA SRD payments start processing from the 25th to the 30th of June. Before checking your payment date, you need to check your SASSA status to see if your application has been accepted. 

SASSA has also released the grant payment dates for other SASSA grants. The SASSA Disability Grant will be paid on Wednesday, June 5th, 2024 while the SASSA Old Age Grant will be paid on Tuesday, June 4th, 2024. The SASSA Child Support Grant, SASSA Foster Child Grant, and SASSA Care Dependency Grant will be paid on Thursday, June 6th, 2024.

To ensure that beneficiaries receive payments without any hassle, it is the responsibility of grant beneficiaries to conduct a monthly status check. This allows beneficiaries to confirm if they are still eligible for the grant for that particular month and to verify their payment dates. By confirming their payment dates, beneficiaries can stay informed about when their funds will be disbursed.

What is SASSA?

SASSA is a government agency in South Africa responsible for providing financial aid to vulnerable and low-income families in the country through various programs. These programs include: 

Required Information for checking Sassa status online

You just need two things for your Sassa status check.

Other Ways to Check SASSA Status

You can also check your SASSA status in the following ways:

Through a Government Website

This is the simplest and fastest way. You can easily check your SASSA status by going to srd.sassa.gov.za and then entering your ID number and phone number. After you click the submit button, your status will appear.

Using the Moya App

You can also use the Moya app to check your SASSA status. Keep in mind that this app works free without any data cost on these mobile networks: MTN, Cell C, Vodacom, and Telkom.

Sassa Status Check using Moya app You just need to download the Moya app from the Google Play Store or App Store, and then:

• Go to Discovery and select the SASSA Grant.
• Scroll down to check the SASSA SRD status.
• Click the “Application Status” button.
• Enter your ID number and the cell phone number you used in your application.
• Click the submit button.
• It will then show your SASSA status.

Using GovChat

With over 9 million users, GovChat has become one of the most popular ways to check the SASSA status. The GovChat was an important initiative taken by the South African Government to allow citizens to apply for SRD grants, receive updates, and check their SASSA status without going to SASSA offices.

You can check your SASSA SRD status through GovChat by:

• Open Facebook Messenger.
• Start a new conversation with the GovChat. 
• Message  “Help”.
• You will receive a message requiring you to select an option. 
• Reply “4” to choose SASSA-related services.
• You’ll get another message requiring you to select one of the four options. 
• Reply “Status”.
• GovChat will ask you about your form reference number and the phone number that you used in the application.
• After submitting this information wait for some time.
• You’ll get your SASSA SRD status shortly.

Using WhatsApp

To make things simple and easy for people, SASSA has introduced their official WhatsApp number i.e. 0820468553. By messaging this number, people can check their SASSA status, especially for SRD R350, apply for SASSA grants, and get information about grant issues. To access these features first save SASSA WhatsApp’s official number and then:

To access these features first save SASSA WhatsApp’s official number and then:

• Send a new WhatsApp to 082 046 8553
• Type your Name, Surname, and South African ID number in the message.
• Send the message. 
• You’ll receive a message with your SASSA grant status. 

Through a phone call

You can also contact SASSA through a phone call to check your SASSA status. For this purpose:

• Dial the SASSA helpline at 0800 60 10 11 from the number you have entered in your application.
• You will be then asked to select an option. Press 1 to select Checking your grant status.
• You will have to answer the questions on an automated prompt.
• Then you will have to enter your ID number and phone number to receive OTP.
• Finally, you will get your SASSA status.  

Through SMS

To check your SASSA status through SMS, follow the directions given below:

• Open the Messaging Application on your phone.
• Tap “Create new message”. 
• In the recipient section enter  082 046 8553.
• In the message section, first, enter your ID number and write “status” after it. (example: 2561855323 status)

Or

•  In the recipient section enter 082 046 8553.
• In the message section first write SASSA and then enter your ID number after it  (Example: SASSA 2561855323).
• Hit Send.
• You will soon receive a message about your SASSA grant status. 

Please do consider that this way of checking SASSA status is not free and might cost you a standard SMS fee from your network provider.

Through your Bank Account app

The latest method to check SASSA status is through your bank account application. To check your SASSA status through the bank Account app:

Through Email

If you are facing difficulty in finding your SASSA status by the above-mentioned methods, you can directly contact SASSA through Email. For this purpose:

Offline status check through SASSA offices

For people who don’t have mobile phones or for some other reason their SASSA status can’t be checked online, the South African government has made SASSA offices where people can go and check their SASSA status manually.

Keep in mind that:

Expected results when checking SASSA status and its meaning: 

When you submit your SASSA application, you can expect to see one of the following results. Let’s take a look at the expected results and what they indicate.  

Application Complete:

This means that you have successfully submitted your SASSA application and now you are one step closer to getting your grant money. This does not guarantee that you will receive your payment from next month, this is just a notification to tell you that your application has been received by SASSA.

Approved:

Congratulations! Your application has been verified and approved by SASSA and now you can start receiving your grant. Keep in mind that the application approval is updated every month and approval status is only for one month and you have to check your status every month. Your payment date is also given along with your approved status.

Declined/Cancelled:

Unfortunately, your application did not meet the eligibility criteria of SASSA and as a result, it was declined. The reasons why SASSA declined your application are:

You’ll also receive an SMS telling you the reason for the cancellation of your application. But if you feel like you are eligible for SASSA grants and there has been a mistake in your application process, you can apply to SASSA for reconsideration within 30 days of the rejection notice. Remember that your  SASSA appeal for reconsideration should not exceed more than 90 days from your declined status notification. If your reconsideration gets declined, you can still appeal to SASSA and the Independent Tribunal for Social Assistance Appeals (ITSAA) to reverse the decision.   

Pending:

Pending means that your application has been received by SASSA but they need more time processing and verifying your information This is a lengthy process and includes verification of the information provided, conducting background checks, and ensuring that the applicant fulfills the eligibility criteria. It may take up to 90 days to move to approval.

Payment Processing:

This means that your application has been approved by SASSA and now SASSA is verifying your bank account details and making arrangements to transfer the grant to your account.

Payment Initiated:

As soon as your application is approved, SASSA will transfer grant funds to your bank account or transfer funds to you according to the chosen method and funds will be ready to be withdrawn soon. 

Payment Received:

This means that SASSA has transferred grant funds to your account and they are ready for withdrawal. You will also receive an email informing you about the transfer of funds to your bank account, along with your payment date and all the relevant information.

 Application Resubmission:

In some cases, SASSA status will show a resubmission notification. In this case, you don’t need to worry as you just have to provide the required information to SASSA or submit your application again.

On Hold:

On-hold status means that there is some issue with your application that must be resolved to proceed further. SASSA will inform you about the reason for your application being on hold. The most common reasons are incomplete application, missing important documents, or the provided information is inaccurate.

Under review: 

Under review, status means that SASSA needs further information to process your application. You will be informed through Email and SMS about why your application is under review and asked to provide necessary documents such as proof of unemployment and low income, certified copies of your ID, or bank statements.

Identity Verification Failed:

This means that your provided information did not match the DHA database i.e. Department of Home Affairs and SASSA are unable to verify that you‘re a South African citizen and there is an issue in your identity verification.  

Bank details pending:

This indicates that SASSA has received your application and your application has been approved but you have neither selected a preferred payment method nor have you provided your bank details in your application. To proceed with the payment process, you must provide your banking details or preferred payment method to SASSA. For this purpose, you have to update or change SASSA banking details. This ensures that only you receive your grant funds.

Reapplication Pending: 

This means that after your initial application was declined, you have not submitted a reapplication for SASSA grants. To maintain eligibility, you should reapply for SASSA grants by submitting a new application.

Alternative Income Source Identified:

This means that SASSA has identified another source of income through which you have been receiving funds. For the provision of funds to those in need, SASSA keeps a close eye on the funds deposited into your bank account and if funds in your account regularly exceed R624 i.e. the minimum threshold of eligibility, your SASSA application will be rejected and you will be deemed ineligible for SASSA grants. 

Means Income Source Identified:

Means Income Source Identified means that you have provided information about your various sources of income from different resources such as investments, employment, or pension. As SASSA grants are only for those without any alternative source of income and those in financial distress, you are rendered ineligible for SASSA grants.

How much time does it take to get a SASSA status update?

The time it takes to receive a SASSA status update depends on different factors, such as the type of benefit you’ve applied for and the number of applications submitted, and being processed at the given time. Most of the time it takes a few weeks to a few months to receive a status update. You need to be patient and check for updates at regular intervals.

How long does it take for SASSA to pay after approving my application?

After your application is approved by SASSA, you will start getting your grant next month. There shouldn’t be any delay in your payment until you have not provided your bank account or you have not selected any other method of payment.

Why do You receive SASSA Status PIN?

Every time you check your grant status for the SASSA R350 grant or any other SASSA social grant, you receive a PIN. SASSA sends this PIN to prevent unauthorized access to your application and to confirm your eligibility. The SASSA Status PIN, also known as the SASSA OTP Code is used to verify your identity and to ensure the security of your application. It is sent to the cell phone number you provided during the application submission. If you have lost or changed your phone number, you need to change your SASSA phone number to receive the PIN. 

Dates for SASSA grant payment

SASSA R350 grant payment dates are different for each individual. Normally, the payment starts on the 20th of each month and continues until the end of the month. If your payday falls on the weekend, the next business day is the payday. To check your exact SASSA payment date, check your SASSA status.

How To Check SASSA Balance

How to Collect SASSA Grant Payments

After you check your SASSA status and it says “Approved”, you will receive an SMS informing you about your payment date and then can collect your grant funds through the following methods:

Through the bank

SASSA allows applicants to receive the funds directly into their bank account. This eliminates the need and hassle of going to various offices and waiting in lines for a long time. You can link your bank account to SASSA by these simple steps:

You can link your bank account to SASSA online also. This saves you a lot of time and effort and is a more efficient way to receive SASSA payments without any worry. You can link your bank account to SASSA by:

Receiving Payments without a bank 

The South African government has made it easier for all the people who do not have any bank account to receive their payments. If you don’t have a bank account, you don’t need to worry because you can receive your SASSA grant payments through alternative means. Just go to these service centers with your ID card and registered mobile phone number and you will get your payments These include:

⚠️ Keep in mind that Post Offices will not be providing services for SASSA grant funds withdrawal from February 2024

Helpful tips

To make sure that you receive SASSA status updates accurately and timely, consider the following tips:

Common Issues Faced when Checking Your SASSA Status

As you check your SASSA status for SRD r350, old age grant, or child support grant, you can face several issues. Some of these common issues and their solutions are given below.

Delay in Grant payments

Usually, the grant payment is transferred to your account within 7-14 days after the approval of the application, so there is no fixed time frame for the process of processing the grant payment.

SASSA suggests that you should wait for a few days if there is any delay in your payments. The delay may be due to the:

SASSA Status Approved But No SMS Received

If your SASSA status Check says “Approved” but you didn’t receive an SMS notifying you of your payment date then this may be due to incorrect contact details, a mistake in your application, issues in the phone network signals, or a system failure. This is a concerning situation because if you don’t receive an SMS then you won’t get your payment at retail stores. To fix this issue you should:

SASSA Status Approved but No Payment Date

If your SASSA status shows as approved but you haven’t received a payment date, this issue can be concerning. Several reasons may explain this situation, and understanding them can help you in resolving the issue more efficiently. Below are the common reasons why you were not notified about your grant payment date despite your status showing “Approved” 

To fix this issue you need to be patient and make sure that all of your details including your documents, bank details, and personal cell phone number you provided in your application are correct. If the issue is not resolved, you can contact SASSA directly for further assistance.

Conclusion:

Checking your SASSA status online should be an easy process. By following the step-by-step instructions given in the article above, you can easily check your SASSA status and stay updated about your application’s progress. This will help you keep your peace of mind and eradicate any delays in your payments.

Always remember to keep your reference number and phone number handy, and double-check the information before you check your status or submit your application. If you have any queries, don’t hesitate to contact SASSA directly for support.