If you’ve applied for any SASSA grant such as the Grant for Older Persons, Disability grant, War veteran’s grant, Care dependency grant, Foster child grant, Child support grant, Child support grant Top-Up, Grant-in-Aid, Social Relief of Distress(SRD) and your application has been approved for the respective grant, the next step is to ensure you get your payment without any difficulty. In addition, sometimes your initial application for SASSA R350 gets declined due to incomplete banking details. In this case, you need to change your SASSA banking details to submit your SASSA R350 Reapplication.
To make sure that the eligible persons get the payment, SASSA requires applicants to provide their banking details to ensure they get their grant payments on time. Applicants can change their banking details every 3 months. To check if you need to change your banking details, you need to check your SASSA status first. If your SASSA status says “Banking Details Pending”, you can update your banking details online anytime in a short duration with a step-by-step guide given below.
- Visit the official SASSA website srd.sassa.gov.za and log into your account.
- If you’re a South African ID card holder, select “South African ID Holder” and if you’re an asylum seeker or special permit holder, select “Asylum Seeker/special permit Holder”
- Scroll down and click the option “How do I change my banking details”
- Before starting the process you’ll need to provide your identity. If you have a South African ID card, then enter your 13-digit ID card number but if you’re an asylum seeker or special permit holder, you will need to provide your file number, passport number, and cell phone number to prove your identity(keep in mind that asylum seekers and special permit holders cannot update their banking details, they can just see their nearest Pay n Pick center to get the payment)
- You’ll then receive a 6-digit OTP on the cell phone number you provided in your application.
- Enter the 6-digit PIN in the given section and click “Verify PIN”
- You’ll then receive another message on your registered cell phone number with a secure link to SASSA banking data.
- Click on this link and follow the instructions to successfully change your SASSA banking details.
- After you’ve successfully updated your banking details, you’ll be asked about your preferred payment method.
If you have a personal bank account then:
If you do not have a personal bank account then you just :
- Boxer
- Shoprite
- Checkers
- Usave
- Pick n Pay
- Once you have submitted your banking details, you’ll receive a confirmation message.
- Take a screenshot of this message to be used in the future if any issue occurs.
SASSA will now verify your banking information to ensure the transparency and accuracy of your provided information and your future payments will be made accordingly.
If you’re a South African ID holder who is receiving your SASSA payment through the cash-send payment option and want to receive your payments in your bank account, you can follow the above steps to change your SASSA banking details.
Things you require for SASSA change banking details online
To update or change your SASSA banking details online, you require the following information. Make sure to keep these ready and handy when you want to change or update your bank details.
Other Methods for SASSA Change Banking Details
If you don’t want to change your banking details online, or you can’t change them online for any reason, there’s no need to worry. There is more than one way to change your bank details. You can change your bank details either by phone call or you can directly go to your nearest SASSA office to change your banking details.
Through Phone Call:
Through SASSA office
What is the SASSA verification process?
The SASSA verification process starts immediately after you submit your banking details. It is to ensure that you have provided the right and truthful information to ensure there is no fraudulent activity. The process of verification involves multiple steps to improve transparency and ensure accurate validation.
Verification includes cross-checking the information you provided and information in the database of the Department of House Affairs, then cross-checking your bank details from your respective bank, and then your ID number is checked for registration with other grants such as UIF, NSFAS, or SARS.
A Fraud risk assessment is then carried out for the security of transactions.
In the end, your application is approved if all your credentials and the information you provided are correct and your grant payment is transferred to your account.
How long does the verification process take?
The verification process takes about 5 to 7 working days to complete. After this, you’ll receive an SMS on your registered cell phone number telling you about the completion of the verification process and your updated bank details.
If you had any due payments before changing your bank details you’ll receive them in your updated bank details. After you receive the confirmation SMS, log in to your SASSA account and check your profile to confirm your updated bank details. If you don’t receive a confirmation SMS after waiting for 5-7 working days, then visit your nearest SASSA office to resolve this issue.
Helpful Tips to update your SASSA banking details
To avoid any delays and complications while changing your SASSA banking details, make sure to keep these things in mind:
Precautions
Why is it necessary to update the SASSA Banking Details?
Keeping your SASSA banking details updated is crucial for you because it:
How to change or Correcting Name Details for SRD SASSA
If your application was declined due to the wrong name or surname, then you can update your name and surname by following these steps:
Those who wish to update their details can do so by following these easy sample steps:
How to change SASSA Child Grant Banking Details
Required documents:
Change Banking Details
How to change SASSA Old Age Grant Banking Details
Required Documents:
How to Update Banking Details SASSA
When do you need to update your banking details?
If your banking details are not updated for the SASSA grant, you can face many complications and delays in receiving your grant payments.
If you’ve not updated your banking details, SASSA will attempt to send your payment to the outdated bank account, this will result in payment failure as the transaction will fail.
Even when the transaction doesn’t fail immediately, it will be delayed as SASSA will try to investigate and resolve the issue. This will result in a delay in your payments.
Some banks charge fees for failed transactions and this fee might be deducted from your grant payment.
You may also face difficulties tracking your payment status if your bank details are not correct. If SASSA fails to locate your correct bank account details for a long time, your grant will be forfeited and it will be returned to the government.
Updating your SASSA banking details is an easy process and can be done by following the simple instructions given above. You can easily update your banking details either online, through a phone call, or by going to the SASSA office manually. If you face any issue regarding updating your bank details, you can also contact SASSA directly through the platforms given below: