How to find your lost Sassa reference number

The SASSA reference number is a unique identification number assigned to the SASSA’s application. When you apply for any SASSA grant, SASSA assigns a unique reference to your application. This SASSA reference number is also called the application ID. It is important as it plays a role in identification, application tracking, communication with SASSA, verification, payment processing, and record keeping.

The SASSA reference number is written on the receipt you receive from the SASSA office when you apply for any SASSA grant. You also receive it on your registered phone number and email when you apply for any SASSA grant online. Without this number, you can’t check or monitor your application progress. If you have lost SASSA reference number of your application, or you forgot it and want to retrieve it, there is no need to worry as you can easily retrieve your lost SASSA reference number by the methods described below.

Methods to Recover Your Lost SASSA Reference Number

Following are some easy methods to recover your lost SASSA reference number:

Through SASSA Status

No matter what grant you’re receiving, you can get your reference number easily by checking the status of your grant. For example, if you’re receiving disability grant, you can get your reference number by checking your disability grant status. You can also perform an SRD R350 status check to find your reference number if you’re receiving a social relief of distress grant. You can easily recover your lost SASSA reference number through the SASSA status by the following method:

Visit the SASSA official website https://srd.sassa.gov.za/sc19/status
Enter your South African ID number and your registered phone number.
Click “Submit”
Your SASSA reference number will be displayed along with other details of your application.

Through WhatsApp

You can check your SASSA reference number through WhatsApp by the following method:

Save the SASSA official WhatsApp number 082 046 8553 in your contact list of your phone.

Open WhatsApp and start a new chat with the SASSA WhatsApp number.
Type “Status” and send it.
Reply “Yes” to the automated reply you receive from SASSA.
Follow the rest of the instructions and provide the required information.
Your SASSA reference number will be shown along with your SASSA Status.

Through USSD Code

You can easily get your SASSA reference number through a USSD code by the following method:

Dial the USSD code *120*3210# from your cell phone. You have to dial the code from the phone number you registered in your SASSA application.
An automated prompt will appear on the screen asking for your ID number.
Enter your South African ID number.
Then the prompt will ask you to enter your phone number.
Enter your registered SASSA cell phone number.
Your SASSA reference number will be displayed on the screen.

Through Voice Call

You can find your SASSA reference number through a phone call by the following method:

Dial SASSA toll-free number 0800 60 10 11 from your phone.
You will receive an automated call center response asking you to press a number according to your requirements. Press “1” in response.
Your call will be connected to a SASSA representative.
Tell them you need your SASSA reference number.
The SASSA representative will ask for your South African ID number and Cell phone number to verify your identity.
Provide the required information.
After the verification, the SASSA representative will tell you your SASSA reference number.

Through SASSA Office

If you want to get your SASSA reference number in person, you can get it from the SASSA office. For this purpose:

Visit your nearest SASSA office with your South African ID card.
Meet the SASSA representative there.
Provide them with your SASSA ID number and ask for the SASSA reference number.
SASSA representative will tell you your SASSA reference number after verification.

How to keep your SASSA Reference Number Safe?

The SASSA reference number is important because it helps in several processes of the SASSA grant. It should be kept safe. You can keep your SASSA reference number safe by:

Keep it written in your SASSA benefits folder or personal journal.
Saving a digital copy in your mobile, email, or online storage.
Memorizing it.

However, don’t place your reference number in temporary spots such as text messages it may be lost or deleted by mistake.

Example of SASSA Reference Number

The SASSA reference number is an alphanumeric code assigned by SASSA to each applicant’s application to keep track of and maintain records of applications. An example of the SASSA reference number is 555 6644 STATUS.

Conclusion

The SASSA reference number is an essential tool to monitor and control grant requests, complaints, and changes. There are many ways to recover it. Regardless of the method you choose to recover it, each method is given and explained above. Keeping your reference number safe is your responsibility as it can help with many issues in your grant and also helps in the verification and identification of your application.

FAQs

You can retrieve your SASSA reference number through the SASSA official website, phone call, USSD code, and WhatsApp.

The SASSA official WhatsApp number is 082 046 8553.

You can check your SASSA reference number online by visiting the SASSA official website and checking your status by entering your South African ID number and cell phone number. Your SASSA reference number will be displayed with your application details.

There is no difference in the SASSA application ID and reference number. Both are the same and interchangeable.